If it isn’t greyed out, you can download another version from the internet and click on Update driver and attempt to update manually. If it is, it means that the driver was updated and it may be because of this the mic is not working.
Once the properties are opened, click on the “Driver” tab and select Roll Back Driver if it is visible. Once in the device manager, expand “ Audio inputs and outputs” category and click on Realtek Digitial Output and select“ Properties”. msc” in the dialogue box and press Enter. In this case, we can try rolling back the driver and see if this does the trick for us. However, there are many cases reported where the latest drivers of the audio device rendered Kraken mic unusable. 
Realtek is known to provide audio solutions to major computer manufacturers and is renowned for providing great audio devices.
Solution 1: Rolling back Realtek High Definition Audio
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